Useful informations

Useful informations

At the Best Western PLUS Downtown Quebec, you are located within walking distance of many major tourist attractions and Old Quebec City.

General informations

Our hotel is located in Nouvo St-Roch, very close to Rue St-Joseph, which we invite you to discover …

GPS coordinates

Global Positioning System:
Longitude West: 71 ° 13 ’32 “
Latitude North: 46 ° 48 ’54 “


Parking is $ 27 + taxes per day per vehicle for premium valet parking.

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Arrival and departure time

The arrival time at the hotel is scheduled for 3:30 PM while the departure is requested for 11:00 AM.

Credit cards

Accepted cards are: Visa, MasterCard, American Express, Diners Club and Discover as well as valid ATM cards.

Family plan

The hotel does not charge for accommodation for children under 16 sharing their parents’ room.


Cancellations are required 24 hours prior to arrival. After this time, the first night will be charged to your credit card.

Types of taxes

The various taxes applicable during your stay are: accommodation tax 3.5%, GST 5% and QST 9.975%. (Subject to change without notice)

Additional people

A fee of $ 15.00 per additional person, per night will be added to the final billing.


A deposit or credit card number is required to secure your reservation.

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Free Internet

The BEST WESTERN PLUS City Center has complimentary wireless high-speed Internet access (WiFi) throughout the hotel.

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Indoor pool

The indoor heated pool of the Best Western PLUS Downtown hotel invites you to a most relaxing place with a hand-painted fresco depicting the magical places of the Quebec City region, to see!

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Public Computers

The business center gives you access to three computer stations connected to the Internet, to allow visitors to stay connected at all times.

Special rates

Your Best Western PLUS hotel offers a rate for government employees, entertainment cardholders, military members and CAA / AAA members.

Pet friendly

We are pleased to welcome you and your pet to our establishment. We accept pets under 80 pounds / 36 pounds at a cost of $ 15 per night and up to a maximum of $ 90 per stay.

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Café In (Coffee Shop)

The Coffee Shop is located on the main floor and offers fresh coffee, pastries, sandwiches, etc. For more information, check out the Cafe In Coffee Shop.

Restaurant Bistro Le 330 (TEMPORARILY CLOSED)

Bistro Le 330, located in the atrium of the Best Western PLUS Downtown, offers North American bistro cuisine. For more information, check outLe Bistro Le 330.

Exercise room

We offer an air-conditioned room with weight training equipment and cardiovascular exercises to allow visitors to keep fit at the hotel.

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Meeting rooms

Your hotel in the heart of the Saint-Roch district offers 2 meeting rooms that can accommodate groups of 10 to 80 people depending on the style of development desired. In addition, each room is equipped with a microphone jack, and two taken 100v and a phone, a projection screen, white boards and felt pens.

Types of rooms

Traditional Rooms

Traditional rooms come with one king or two queen beds, a Keurig single cup coffee maker, a safety deposit box and many other benefits.

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Executive Rooms

The executive rooms feature a king-size bed with memory foam mattresses, a Keurig coffee maker for single cups, an appropriate MP3 / iPod clock radio, and a dedicated section.

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Business Class Rooms

Business Class rooms come with either a king or two queen beds with memory foam mattresses, a Keurig single cup coffee maker, an MP3 / iPod compatible clock radio and much more!

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